Fishbone template

Use our fishbone (also known as Ishikawa) diagram template A structured brainstorming tool to unravel root causes and help you make effective decisions faster

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Ekso
Volvo
Bosch
Fujitsu Siemens
Conedison
Bayer
Thales
BMW
Ekso

Cause-effect diagram features from MindManager

MindManager makes it easy to unlock the power of cause and effect or fishbone diagrams with improved collaboration, easy sharing, and customizable templates. MindManager tools include.

Sticky notes

Sticky notes

Use our virtual sticky notes to highlight important information, add context to complex concepts, or include callouts. Users can customize their sticky notes, making it faster to see who is commenting across charts.

See sticky notes
Sticky notes

Customizable text and icons

Nobody said your fishbone chart needed to be boring! Add text, icons, boxes, and other features to your chart to improve visualization and help bring your diagram to life.

Elevate async collaboration

Link to mind maps and other diagrams

MindManager makes brainstorming, analyzing data, and finding challenges easier. Link your brainstorming session to your fishbone chart and your project planning map—or any other map—to keep documents organized and easy to find.

Jira integration

Text accelerators

Quickly add resources or tag collaborators using the @ or # symbol to pull up a list of people or resources. Type, click, and put your project in the fast lane.

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“The main benefit is that we can use MindManager to help us think through all the functions so that nothing is missed when developing a visual representation.”

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“Great tool for brainstorming, planning, and organizing thoughts.”

-Michelle F.
Senior Manager, PMO

Get started with Ishikawa diagrams (aka fishbone diagrams)

An Ishikawa diagram, which you also might hear called a fishbone or cause and effect diagram, is a visual tool used to identify and analyze the root causes of a particular problem or effect. This diagram resembles the skeleton of a fish, with the main problem at the head and potential causes branching out like bones along the spine. You can easily create a fishbone diagram with MindManager templates, including.

How to create fishbone diagrams in MindManager

Ready to start creating your own fishbone diagram? Here’s how to get started:

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Start filling out your Ishikawa diagram 
Share your fishbone/cause and effect/ Ishikawa diagram with your team 

MindManager fishbone diagram use cases

Explore the many ways fishbone diagrams can help your team solve problems and drive innovation.

MindManager case study: Murau brewery  

The Murau brewery is dedicated to quality, sustainability, and innovation. They rely on MindManager for everything from meeting management to managing machine spare parts.

Learn more

Fishbone diagram FAQ

Fishbone diagrams are a useful way to explore new ideas, find the root cause of an issue, or explore complex ideas. Below, we’ll answer some of the most common questions about these charts and how to use them.

Ishikawa and fishbone diagrams describe the same visual chart used to identify and analyze the root causes of a problem. The name "Ishikawa" honors the creator, Japanese organizational theorist Kaoru Ishikawa, and "fishbone" describes the diagram's shape. A rose by any other name smells just as sweet!

It is worth noting that each diagram might use a slightly different strategic framework. The fishbone diagram uses the 5 Whys or 7 categories, while Ishikawa uses the 6 M model.

What is the 5 Whys fishbone diagram?   

The 5 Whys fishbone diagram is a problem-solving strategy that combines the traditional fishbone diagram with the 5 Whys technique. This approach helps identify the root causes of a problem by repeatedly asking "why" for each identified cause until the underlying issue is discovered.

Adding in the fishbone diagram helps visually organize the causes, providing a structured method to drill down into each contributing factor for a comprehensive analysis. Here’s a simple example to illustrate how it works:

The problem: The project deadline was missed.

  1. Why? The final deliverable wasn’t completed on time.
  2. Why? The team was behind schedule.
  3. Why? There were multiple interruptions to the planned timeline.
  4. Why? The team had to address several urgent customer issues.
  5. Why? The project scope wasn’t clearly defined, leading to scope creep and increased customer requests.

The 5 Whys help highlight issues and challenges that might seem unrelated to the original problem at first glance.

What are the 6 Ms of the Ishikawa diagram?

The 6 Ms of the Ishikawa diagram represent six common categories of potential causes contributing to a problem. These categories help organize your analysis and ensure all considerations are covered. They are:

  • Man (People, but keeping the M for the alliteration factor) Human factors, such as skills, training, and attitudes.
  • Machine: Equipment, technology, and tools used in the process.
  • Method: Procedures, processes, and policies followed.
  • Material: Raw materials, components, and supplies used.
  • Measurement: Data collection, measurement systems, and accuracy.
  • Mother Nature (a.k.a., environment): External conditions, such as weather, regulations, and market conditions.

Like the 5 Whys, the 6 M model provides a framework to ensure users consider all possible factors.

What are the 7 categories in a fishbone diagram?   

TLike the 5 Whys and the 6 M framework, the 7 categories are a framework to ensure you consider all possible potential problems and their sources. The 7 categories are an updated version of the 6 Ms and include:

  • People Human factors, including skills, training, and attitudes
  • Machine: Equipment, technology, and tools 
  • Method: Procedures, processes, and policies followed
  • Material: Raw materials, components, and supplies used
  • Measurement: Data collection, measurement systems, and accuracy
  • Environment: External conditions, such as weather, supply chain issues, or new regulations
  • Management: Leadership structure, management style, strategic decisions

The 5 Whys help highlight issues and challenges that might seem unrelated to the original problem at first glance.

Fishbone diagrams help drive innovation

Fishbone diagrams use a strategic approach to ensure your team considers all the factors that could impact important business decisions. Whether you’re launching a new product, kickstarting a new marketing effort, or looking to understand why your customers are churning, fishbone diagrams improve self-reflection and drive innovative thinking.

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